Retail

UKG Dimensions Implementation for National Retailer

Client: Confidential Client

The Challenge

A leading UK retail chain with over 200 locations was struggling with fragmented time and attendance systems across their estate. Manual processes were causing payroll errors, compliance risks, and excessive administrative overhead. Their existing legacy system could not support modern flexible working patterns or provide real-time visibility of labour costs.

Our Solution

SWAMITIME implemented UKG Dimensions across all 200+ locations, migrating from legacy systems with zero data loss. We configured role-based scheduling rules, integrated real-time attendance tracking with their ERP, and deployed self-service mobile access for all 15,000 employees. A phased rollout minimised operational disruption.

The Results

  • 35% reduction in payroll processing time
  • 92% decrease in manual timesheet errors
  • Full compliance with working time regulations across all locations
  • £1.2M annual savings from reduced administrative overhead
  • Employee self-service adoption rate of 87% within 3 months

Interested in Similar Results?

Every organisation is different, but the principles that drive successful workforce management outcomes are consistent. Let us understand your unique context and help you achieve measurable improvements.

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Free initial consultation • Confidential • No obligation